Tool Talk
General Category => General Discussion => Topic started by: wvginseng on September 05, 2011, 05:48:38 PM
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partial collection of my ratchets
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OK, so where do you sleep? lol
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Bonneyman- don't you have that many as well?
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that is my bedroom, I keep them all in boxes. if I could borrow a better camera I will take some close up pics of some of the rarer ones.
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Bonneyman- don't you have that many as well?
Nope. I've been thinning my herds.
The last two years I've been buying and testing different ratchets, based upon what others have said. But I keep drifting back to my old stand-by S-K roundheads. So I've sold off most of the other rats I'd accumulated, and have just a few left.
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I do not like the warranty on S-K right now as I have two ratchets that does not work and could not warranty them.
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I do not like the warranty on S-K right now as I have two ratchets that does not work and could not warranty them.
Really? That's no good! I had heard they were honouring all warranties...
http://www.garagejournal.com/forum/showthread.php?t=77610 (http://www.garagejournal.com/forum/showthread.php?t=77610)
A few months ago, before the new plant started production, their website read:
Please reference the new SK Hand Tool LLC Warranty Policy for coverage guidelines and allow 8-10 weeks for processing. Warranty Claims can be handled through your local SK distributor at no charge or sent directly to SK and processed for a $5 processing fee. For direct warranty claims, please send payment and the defective product to:
SK Hand Tool LLC
1600 S. Prairie Dr
Sycamore IL 60178
and
While SK Hand Tool LLC is not liable for warranty claims on product produced and sold by SK Hand Tool Corporation, as the new SK Hand Tool LLC, we value your dedication to the SK brand and want to make good on the situation in accordance with the new SK Hand Tool LLC Warranty Policy and Guidelines.
Are you saying you tried to have two items warranted & were denied that service?
Please provide details!
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Ditto! I emailed S-K, saying I needed a selector knob for a ratchet I had. Didn't tell them it was bought at a pawn shop, because I fully expected to pay for the knob. They emailed me back saying they were sending me a whole rebuild kit free of charge. I was happily surprised.
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partial collection of my ratchets
Very Nice looking collection of "Eye Candy", and many many more than what I have ! I look forward to the close up pictures.
Wayne
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I have not tried for awhile, have to try again see what happens.